Beware, this is deceitful and dishonest online store.I mistakenly ordered the wrong item, within minutes I emailed them to change/cancel the order, as I received no email confirmation of my original order.
When I did receive confirmation of my order with a status that it has not shipped, I filled out their form to cancel the order. Again, no response until it was too late. They said they don't check the cancellations everyday and that my order has already shipped. I emailed them back and said I will refuse the order when it arrives.
They responded that if I refuse the package it would be lost. I asked them for correct address, they gave me an address and I confirmed that I would ship the package that day. By the time I got the the post office, it was closed. The next day, they sent an email saying they never gave me that return address and that my package would be lost.
I sent another email asking why I was given an address and then told that they never gave me that address. They didn't respond to my inquiry. I emailed again asking for confirmation of the return address. They gave me the same address that they told me was incorrect.
In summary, it costs me $20.00 with postage and $12.90 they charged for refund fees.
They pick and choose which emails to respond to its profitable for them.I noticed that they changed the name from StylesMall.com to Hairstylesmall.com
Review about: Babybliss Styler.